ISBN-13: 9780136036371
Paperback
352 Pages
Managing Business Process Flows
by Ravi Anupindi, Sunil Chopra, Sudhakar Deshmukh, Jan Van Mieghem, Eitan Zemel
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Product Details
ISBN-139780136036371
ISBN-100136036376
PublisherPearson
Published2011-07-21
Edition3
LanguageEnglish
FormatPaperback
Pages352
About This Book
A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter-all of which are illustrated with contemporary examples from practice.