Return Policy
Last Updated: October 2023
Return Policy - Everytext.com
Every Purchase/Rental is Backed by a 30-Day Guarantee!
At Everytext.com, we strive to provide our customers with the best possible experience. We understand that sometimes
you may need to return a product, and we want to make that process as easy as possible for you. Below are the
details of our return policy:
1. 30-Day Return Policy
You have 30 days from the date of the order to return any item for a full refund. This applies to all products,
including textbooks, e-books, and rental items.
2. Condition of Items
To be eligible for a return, items must be in their original condition. This means that they should be unused,
undamaged, and in the original packaging (in case of new items). For used items, they should be in a
condition that is acceptable for resale. If the item is damaged or shows signs of wear, we reserve the right to
refuse the return or charge a restocking fee.
3. Return Process
To initiate a return, go to the details of your order and click on the 'Return' button. You will be guided
through the return process and in most cases, you will be provided with a prepaid return label.
4. Refund Process
Once we receive the returned item, we will process your refund within 5-7 business days. The refund will be issued
to the original payment method used for the purchase.
5. Exceptions
Some items may not be eligible for return, including but not limited to digital products, opened software, and
items marked as non-returnable at the time of purchase. Please check the product details for specific return
information.
6. Contact Us
If you have any questions or concerns about our return policy, please feel free to contact our customer service
team at support@everytext.com or call us at 1-650-739-5646. We are here to help you!
7. Changes to the Policy
We reserve the right to update or change our return policy at any time. Any changes will be posted on this page,
and we encourage you to review it periodically.