Return Policy

You have 30 days from the date of your order to return any item for a full refund. This applies to purchased books and to rental orders alike. (End-of-term rental returns and due dates are covered separately by our Book Rental Policies.)

Items should come back in the condition you received them: unused, undamaged, and — for new items — in their original packaging. Used books should remain in resalable condition. If an item comes back damaged or showing additional wear, we may issue a partial refund or decline the return.

Open the order in your account dashboard and click 'Return'. You will be guided through the process, and in most cases we provide a prepaid return shipping label — you won't pay to send the item back. If you run into any trouble, contact us and we will set the return up for you.

Once the returned item arrives back with us, your refund is processed within 5–7 business days to the original payment method. We'll email you when it's on its way.

Questions about a return? Reach our customer service team at support@everytext.com or 1-650-739-5646. We are here to help.

We may update this policy from time to time. Changes are posted on this page, and the version here always governs new orders.