Dunn and Haimann's Healthcare Management, Eleventh Edition

Healthcare organizations strive to keep pace with breakthroughs in medical science and technology, transparency of service outcomes, an educated customer base, global health threats, and federal regulations. As these elements continue to evolve, organizations are tasked with employing well-trained, dynamic healthcare managers to lead in a time of perpetual transformation. Dunn & Haimann's Healthcare Management provides a definitive overview of healthcare management, organized around five primary functions: planning, organizing, staffing, influencing, and controlling. The book ties these primary functions together through clear explanations of management theories, tools, and other foundational information. It also explores the role of supervisors, behavioral factors, and generational stimuli that motivate employees within the conceptual framework of managing. New features at the end of most chapters, including additional readings, classroom activities, and case study recommendations, reinforce the concepts presented. A healthcare system will always be better positioned to grow and adapt if its managers have mastered the primary functions covered in this book.